Customer satisfaction

High Customer Satisfaction 2026/2027

To identify the brands with which customers in Germany are genuinely satisfied, the PLUS X AWARD commissions a survey every year: exclusively for the PLUS X AWARD, the German Institute for Product and Market Assessment asks men and women aged 20 to 65 from every German federal state which brands they are particularly satisfied with in various categories. This identifies the companies that, in the view of these consumers, keep their promises and offer high-quality products and good service. They have earned the award for high customer satisfaction!

These are the brands with high customer satisfaction 2026/2027

Highest Customer Satisfaction

To identify the brands with which customers in Germany are genuinely satisfied, the PLUS X AWARD commissions a survey every year: exclusively for the PLUS X AWARD, the German Institute for Product and Market Assessment asks men and women aged 20 to 65 from every German federal state which brands they are particularly satisfied with in various categories. This identifies the companies that, in the view of these consumers, keep their promises and offer high-quality products and good service. They have earned the award for the highest customer satisfaction!

These are the brands with the highest customer satisfaction 2026

The award category is shown by hovering over the respective logo.

These are the brands with the highest customer satisfaction 2025

The award category is shown by hovering over the respective logo.

These are the brands with the highest customer satisfaction 2024

These are the brands with the highest customer satisfaction 2023

The “Highest Customer Satisfaction 2023” award is based on an online survey conducted in April 2023. A total of 10,148 valid votes were cast, identifying 52 brands that were awarded accordingly.

The award category is shown by hovering over the respective logo.

These are the brands with the highest customer satisfaction 2022

The “Highest Customer Satisfaction 2022” award is based on an online survey conducted in April 2022. A total of 5,286 valid votes were cast, identifying 53 brands that were awarded accordingly.

The award category is shown by hovering over the respective logo.

These are the brands with the highest customer satisfaction 2021

The “Highest Customer Satisfaction 2021” award is based on an online survey conducted in June 2021. A total of 3,509 valid votes were cast, identifying 50 brands that were awarded accordingly.

The award category is shown by hovering over the respective logo.